Information

Faulty appliances can cause fires, electrocution, carbon monoxide poisoning and other injuries to your family or property. What's worse, only 10%-20%* of recalled appliances actually get repaired or replaced. People just aren't aware of the safety issues that their machines may have.

We've put together some handy info below that we highly recommend following, whether or not you think your machine may be on a recall list. It's better to be safe than sorry!

What is an Appliance Recall?

Appliances exist to make your life at home easier. But in some rare instances, manufacturers identify an issue with the machines they've produced that could put your home at risk.

If an official recall is issued for one of the appliances you own, the bad news is your machine could pose a safety risk. But on the positive side, the manufacturer is obliged to make your machine safe for free which could mean arranging a repair or providing you with a replacement model.

A few simple actions are all it takes to keep your appliances safe!

What to do right now

As soon as you can, have a walk around your home and note down the brands of the different appliance types you own.

A quick check either online or via the resources below will set your mind at ease as to whether or not your appliance brands are on any recall lists.

What to do when you get a new machine

Whenever you buy a new appliance, it really is worth taking the time to register it. If you share your details with the manufacturer they'll be able to contact you in the event of any safety notices that apply to your model.

Be aware of any existing or in-built appliances when you move house too. Add a quick double-check of the models to your home move to-do list.

What to do if you think your machine is on a recall list

Stop using the appliance straight away.
Find your model number.
Check online via one of the below websites to see whether your model number is affected.
If your model number is on a recall list (or if in any doubt), contact your manufacturer.

Key Resources For Appliance Recalls

Electrical Safety First is a UK-based charity that exists to promote and improve electrical safety. Their list of product recalls covers domestic appliances as well as other electricals around the home and beyond.
The UK government also maintains an official database of product recalls.
For international recalls, the OECD (Organisation for Economic Co-operation and Development) is an intergovernmental organisation that brings together information on product recalls being issued around the world.
The UK-AFI (United Kingdom Association of Firefighters) has a product recall list in alphabetical order, which is handy if you're looking for info on a particular brand.
The Which? website contains helpful information about the rights consumers have with regards to their appliances.

Appliance Recalls Disclaimer
This page exists to provide information about appliance recalls as well as links to trusted resources. However, we can't be held responsible for any inaccurate information these links may contain. Unfortunately, we cannot respond to any enquiry about a specific appliance make or model. Please consult the appropriate manufacturer directly to resolve your recall query. Our usual Privacy Policy and T&Cs apply to this page.

*Source: Electrical Safety First 2018

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